Zer0xQueueTop-tier AI for brokers, 24/7 and in any language
FOR CRYPTO, PERPETUAL, BINARY, CFD AND FOREX BROKERS
Your client served in seconds, anytime, in their language.
Zer0xQueue takes over the first line of your AI chat: it resolves what your knowledge base covers, collects what's missing, and hands the case to your specialist fully prepared. Customers stop waiting in the queue, and your team keeps the cases that need a human.
First-line support, quality control, and reporting in one service, with a portal to track the numbers.
AI on the front line, 24/7
Answers deposits, withdrawals, verification, and platform questions in seconds, with your knowledge base and tone.
Escalate to human
When a case needs someone, it requests what's missing, verifies the screenshot, and transfers to the on-call specialist with summary ready.
Quality control
Every response is auto-audited, scored by criteria, with alerts and calibration by our team.
Live monitoring
Queues, long waits, upset customers, and real-time urgencies, with alerts before complaints.
Online Reputation
Track ratings on stores and review sites, with response to each customer.
Portal and reports
Your numbers, credits, and conversations in a dedicated portal, a weekly PDF report, and a direct channel with our team.
GLOBAL
Support in your customer's language, 24 hours a day.
The AI replies in the language your customer writes in, knows the payment methods of each country, and covers every time zone, with no night shift.
30+languages, with mid-conversation switching
24/7across all time zones, no night shift
5 sresponse, anywhere in the world
LIVE TEST
Try the AI with a demo broker.
The NovaBroker is a fictional broker with the same AI that serves our clients. Write as a client would, in any language: ask for help with a withdrawal, complain, send your ID, ask for a human.
N
NovaBroker · Support● Theo, AI Assistant — online
FICTIONAL BROKER
Hi! This is NovaBroker, a demo broker. Write your question like a customer would and watch the AI answer for real.
Key points
The response arrives in seconds, in the client's language.
When info is missing, the AI asks for what the specialist will need.
In the handoff, you see the summary the specialist receives.
It never asks for password, code, or secret phrase.
This conversation
—last response time
0messages exchanged
—language detected
—AI decision
In the demo, we set up the AI with the knowledge base of your operation.
Each client gets their own portal with individual access. See a preview with demo data.
Conversations (7 days)1.284▲ 12% vs previous week
Resolved by AI71%▲ 4 p.p.
First response time5 sbefore: 14 min
Monthly savingsUS$ 9,7Kvs human-only team
Conversations per dayresolved by AIhanded off to the specialist
200Mon
232Tue
216Wed
262Thu
245Fri
168Sat
152Sun
Quality score (IQS)92target: 85
Audited responses100%all, automatically
Critical alerts0in the last 7 days
Specialists90human support standard
Information accuracy96%
Correct language and tone99%
Collected what was needed before transferring91%
Security (never asks for sensitive data)100%
Currently supporting14AI: 11 · humans: 3
Awaiting specialist2longest wait: 3 min
Angry customers1flagged to on-call
On-callAnaup to 18:00
PIX withdrawal pending · ID 55123with specialist · 2 min
Account verification · ESAI handling
USDT deposit · angry customerpriority
Leverage question · ENAI handling
Average score4,6 ★on 7 platforms
Ratings answered100%in the customer's language
New this month312▲ 18%
Response time< 24 hin all stores
Google Play4,6
App Store4,7
Trustpilot4,4
Weekly reportPDFevery Monday
Recommendations5per week, prioritized
Knowledge gaps3topics to document
Chat with our team24/7directly on the portal
PIX withdrawals: 41 mentions, new article suggestedrecommendation
Specialist wait time down 38%improvement
Hindi-speaking customers: +22%, knowledge base already translatedlanguages
Preview with demo data.
HOW IT WORKS
Setup in 14 days.
For the first two weeks, the AI works in shadow mode: it analyzes every real chat without replying to the customer. It only starts handling chats after your approval, based on the numbers from that period.
1
Day 1
Discovery
We understand your volume, languages, hours, tools, and most common cases.
2
Days 2–5
Knowledge base
We load your articles, rules, and deadlines. You approve each piece of information the AI will use.
3
Days 6–13
Shadow mode
The AI decides on each real chat without responding. You compare with your team and track the quality score.
4
Day 14
Live
Once you approve, the AI starts handling chats. Your specialist stays in control of every case.
SECURITY AND CONTROL
Security and control.
Privacy
Personal data masked (email, card, phone) before any analysis.
No training with your customers' conversations.
Portal access individual and revocable.
Human oversight
The AI never promises case results or accesses accounts.
Human agent request is answered immediately.
You define what the AI can and cannot answer.
Daily testing
Security tests against scams, fake links, and manipulation.
Never asks for password, code, or secret phrase.
Every change is tested before going live.
PLANS
Plans and pricing.
Fixed monthly fee with a Zer0x Credits package and all modules included. Each chat uses an average of 12 credits with the default model, and larger plans give more credits per dollar. If you run out, you can buy extra packs of 1.000 credits.
Starter
12.000 Zer0x Credits / month · ≈ 1.000 chats
US$ 2.159 /month
≈ US$ 2,16 per chat (estimate) · extra package: US$ 198
Without Zer0xQueue
US$ 10.806/month
human team 24/7: 5 specialists + 1 support manager
Comparison with an all-human team doing what each plan delivers, covering 24/7: specialists at US$900 + benefits, hiring, training, and equipment (50 chats per day, 2/2 scale, 15% buffer, night shift premium, 4 minimum).Also added: support manager, team lead, and quality manager from Growth, real-time analyst from Pro, and online reputation from Scale, with the same costs, plus software.Values exclude local taxes.
SIMULATE YOUR OPERATION
How many support conversations do you receive per month?
Each plan is a monthly package of Zer0x Credits; the number of chats is an estimate (≈ 12 credits per chat with the default model). Beyond the plan, extra packs of 1.000 credits apply, and the calculator picks the cheapest combination. Human support only: the team needed to cover 24/7 this volume and deliver what the recommended plan does (management, quality, real time and reputation included).
LET'S TALK
Contact us.
What happens next
The data in this form is used only to respond to your request.
We reply within 1 business day.
FREQUENTLY ASKED QUESTIONS
Frequently asked questions.
Will the AI answer things wrong to my customers?
It only answers what's in the knowledge base you approved. When unsure or account access is needed, it collects information and passes it to your specialist. Before responding, it goes through shadow mode, and every response is audited.
Do I need to switch my support tool?
No. The AI works within the tool you already use, in your team's same inbox.
How many languages does it support?
Any language your customer writes in, including mid-conversation language switches. Your knowledge base articles are sent in the customer's language.
What if the customer wants to speak with a person?
Transferred immediately to the on-duty specialist, who receives the case summary so they don't need to ask everything again.
How do I track results?
Through the customer portal: conversations, credit usage, response time, quality, reputation, and a weekly PDF report, plus a direct chat with our team.
What's the commitment?
Commercial terms are defined in the proposal, according to the plan and your operation's volume.
Book a demo.
We show you Zer0xQueue with real cases from your operation.